{"id":509,"date":"2020-10-22T13:23:07","date_gmt":"2020-10-22T06:23:07","guid":{"rendered":"https:\/\/igc.vn\/?p=509"},"modified":"2020-10-22T13:23:07","modified_gmt":"2020-10-22T06:23:07","slug":"10-thong-ke-ve-thuong-hieu-ban-can-biet-phan-1","status":"publish","type":"post","link":"https:\/\/igc.vn\/vi\/10-thong-ke-ve-thuong-hieu-ban-can-biet-phan-1\/","title":{"rendered":"10 th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n c\u1ea7n bi\u1ebft! – Ph\u1ea7n 1"},"content":{"rendered":"

Th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n \u0111\u1ecbnh h\u00ecnh doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 c\u00e1ch m\u1ecdi ng\u01b0\u1eddi xem n\u00f3. V\u00e0 c\u00f3 r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 h\u00ecnh th\u00e0nh n\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n \u0111ang t\u00f2 m\u00f2 v\u1ec1 l\u00fd do t\u1ea1i sao th\u01b0\u01a1ng hi\u1ec7u l\u1ea1i quan tr\u1ecdng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ngh\u0129 g\u00ec v\u1ec1 n\u00f3. H\u00e3y c\u00f9ng IGC t\u00ecm l\u1eddi gi\u1ea3i \u0111\u00e1p th\u00f4ng qua 10 th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/a> m\u00e0 b\u1ea1n c\u1ea7n bi\u1ebft trong n\u0103m 2020 n\u00e0y.<\/em><\/p>\n

T\u1ea1i<\/strong> sao ph\u1ea3i x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u?<\/strong><\/h2>\n

Th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n k\u1ec3 cho kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e2u chuy\u1ec7n.<\/p>\n

Th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 l\u00e0 logo b\u1ea1n thi\u1ebft k\u1ebf, ph\u00f4ng ch\u1eef b\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c s\u1ea3n ph\u1ea9m b\u1ea1n b\u00e1n. \u0110\u00f3 l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u n\u00e0y v\u00e0 nhi\u1ec1u h\u01a1n th\u1ebf n\u1eefa. \u0110\u00f3 l\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n cung c\u1ea5p. \u0110\u00f3 l\u00e0 tri\u1ebft l\u00fd b\u1ea1n \u00e1p d\u1ee5ng v\u00e0 v\u0103n h\u00f3a b\u1ea1n tu\u00e2n th\u1ee7. Th\u01b0\u01a1ng hi\u1ec7u l\u00e0 c\u1ea3m gi\u00e1c m\u00e0 doanh nghi\u1ec7p g\u1ee3i l\u00ean \u1edf kh\u00e1ch h\u00e0ng \u2013 \u0111\u00f3 l\u00e0 \u0111i\u1ec1u l\u00e0m cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n tr\u1edf n\u00ean \u0111\u1ed9c \u0111\u00e1o.<\/p>\n

V\u00e0 khi n\u00f3i \u0111\u1ebfn kinh doanh tr\u1ef1c tuy\u1ebfn, vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u c\u0169ng kh\u00f4ng kh\u00e1c g\u00ec. B\u1ea1n \u0111\u00e3 bao gi\u1edd truy c\u1eadp v\u00e0o m\u1ed9t trang web v\u00e0 ngay l\u1eadp t\u1ee9c b\u1ed1i r\u1ed1i. C\u00f3 th\u1ec3 b\u1ea1n kh\u00f4ng ch\u1eafc ch\u1eafn h\u1ecd \u0111ang b\u00e1n g\u00ec ho\u1eb7 c h\u1ecd cung c\u1ea5p d\u1ecbch v\u1ee5 g\u00ec. R\u1ea5t nhi\u1ec1u c\u00f4ng ty g\u1eb7p kh\u00f3 kh\u0103n khi c\u1ed1 g\u1eafng gi\u1ea3i th\u00edch nh\u1eefng g\u00ec h\u1ecd l\u00e0m v\u00e0 c\u00e1ch h\u1ecd th\u1ef1c hi\u1ec7n. V\u00e0 ch\u1eafc ch\u1eafn kh\u00f4ng ai mu\u1ed1n mua nh\u1eefng g\u00ec h\u1ecd kh\u00f4ng hi\u1ec3u.<\/p>\n

Chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n n\u00ean h\u01b0\u1edbng d\u1eabn c\u00e1ch th\u1ee9c v\u00e0 n\u1ed9i dung giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng. L\u00e0 m\u1ed9t doanh nghi\u1ec7p, b\u1ea1n n\u00ean c\u1ed1 g\u1eafng nh\u00e2n b\u1ea3n h\u00f3a th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh. B\u1ea1n c\u1ea7n suy ngh\u0129 v\u1ec1 gi\u00e1 tr\u1ecb c\u0169ng c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap t\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 cjanh tranh. N\u00f3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n tr\u1edf n\u00ean kh\u00e1c bi\u1ec7t v\u00e0 ti\u1ebfp th\u1ecb nh\u1eefng ph\u1ea9m ch\u1ea5t \u0111\u1eb7c bi\u1ec7t c\u1ee7a b\u1ea1n.<\/p>\n

Nh\u01b0ng, m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng trong m\u1ed9t s\u1edbm, m\u1ed9t chi\u1ec1u. N\u00f3 c\u1ea7n c\u00f3 th\u1eddi gian. V\u00e0 th\u01b0\u1eddng xuy\u00ean h\u01a1n ch\u00fang ta ngh\u0129, n\u00f3 c\u1ea7n m\u1ed9t ch\u00fat th\u00fac \u0111\u1ea9y \u0111i \u0111\u00fang h\u01b0\u1edbng t\u1eeb ph\u00eda ch\u00fang ta.<\/p>\n

10 th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n c\u1ea7n bi\u1ebft<\/strong><\/h2>\n
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    T\u00ednh x\u00e1c th\u1ef1c l\u00e0 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/h3>\n<\/li>\n<\/ol>\n

    86% ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00f3i r\u00e0ng t\u00ednh x\u00e1c th\u1ef1c l\u00e0 y\u1ebfu t\u1ed1 ch\u00ednh khi quy\u1ebft \u0111\u1ecbnh h\u1ecd th\u00edch v\u00e0 \u1ee7ng h\u1ed9 th\u01b0\u01a1ng hi\u1ec7u n\u00e0o (theo Stackla, 2019).<\/p>\n

    Kh\u00f4ng c\u00f3 g\u00ec ng\u1ea1c nhi\u00ean khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng k\u1ef3 v\u1ecdng r\u1eb1ng c\u00e1c c\u00f4ng ty m\u00e0 h\u1ecd mua h\u00e0ng s\u1ebd trung th\u1ef1c trong c\u00e1ch h\u1ecd th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n v\u00e0 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a m\u00ecnh. \u00a0V\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u<\/strong> m\u00e0 b\u1ea1n c\u1ea7n bi\u1ebft v\u00e0 quan t\u00e2m h\u00e0ng \u0111\u1ea7u.<\/p>\n

    Ng\u01b0\u1eddi ti\u00eau d\u00f9ng mong \u0111\u1ee3i th\u01b0\u01a1ng hi\u1ec7u trung th\u1ef1c. Th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u tr\u1edf n\u00ean ch\u00e2n th\u1ef1c h\u01a1n b\u1eb1ng c\u00e1ch minh b\u1ea1ch v\u00e0 nh\u1ea5t qu\u00e1n trong vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u v\u00e0 th\u00f4ng \u0111i\u1ec7p c\u1ee7a h\u1ecd, b\u1eb1ng c\u00e1ch t\u1ea1o n\u00ean nh\u1eefng gi\u00e1 tr\u1ecb trung th\u1ef1c. B\u1eb1ng c\u00e1ch n\u00e0y, h\u1ecd s\u1ebd c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a h\u1ecd.<\/p>\n

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      Ng\u01b0\u1eddi ti\u00eau d\u00f9ng MUA d\u1ef1a tr\u00ean Ni\u1ec1m tin<\/strong><\/h3>\n<\/li>\n<\/ol>\n

      Khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng mua h\u00e0ng c\u1ee7a c\u00e1c th\u01b0\u01a1ng hi\u1ec7u, h\u1ecd \u0111\u00e3 \u0111\u1eb7t ni\u1ec1m tin v\u00e0 ch\u00fang. M\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t cho th\u1ea5y 81% ng\u01b0\u1eddi ti\u00eau d\u00f9ng n\u00f3i r\u1eb1ng h\u1ecd c\u1ea7n c\u00f3 th\u1ec3 tin t\u01b0\u1edfng v\u00e0o th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 mua h\u00e0ng c\u1ee7a h\u1ecd (theo Edelman, 2019). Tr\u00ean th\u1ef1c t\u1ebf, t\u1ef7 l\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u1ea3m nh\u1eadn theo c\u00e1ch n\u00e0y l\u00e0 gi\u1ed1ng nhau tr\u00ean c\u00e1c th\u1ecb tr\u01b0\u1eddng kh\u00e1c nhau, c\u00e1c \u0111\u1ed9 tu\u1ed5i kh\u00e1c nhau v\u00e0 c\u0169ng tr\u00ean c\u00e1c nh\u00f3m thu nh\u1eadp kh\u00e1c nhau.<\/p>\n

      Th\u1eadt an to\u00e0n khi n\u00f3i r\u1eb1ng th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c ni\u1ec1m tin, ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd th\u01b0\u1edfng cho h\u1ecd. V\u00e0 \u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n \u1edf vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi h\u1ecd v\u00e0 g\u1eafn b\u00f3 v\u1edbi c\u00f9ng m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u d\u00f9 nhi\u1ec1u hay \u00edt.<\/p>\n

      Ng\u01b0\u1eddi ti\u00eau d\u00f9ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n gi\u1ea3n quan t\u00e2m \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m, m\u00e0 h\u1ecd c\u00f2n ng\u00e0y c\u00e0ng quan t\u00e2m \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u00e0 th\u01b0\u01a1ng hi\u1ec7u h\u1ee9a h\u1eb9n v\u00e0 ng\u00e0y c\u00e0ng t\u0103ng v\u1ec1 t\u00e1c \u0111\u1ed9ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi x\u00e3 h\u1ed9i.<\/p>\n

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        C\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0u s\u1eafc th\u1ec3 hi\u1ec7n nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/h3>\n<\/li>\n<\/ol>\n

        Th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u<\/strong> m\u00e0 IGC mu\u1ed1n g\u1eedi t\u1edbi b\u1ea1n ti\u1ebfp theo, \u0111\u00f3 l\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0u s\u1eafc th\u1ec3 hi\u1ec7n nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

        M\u00e0u s\u1eafc quan tr\u1ecdng khi n\u00f3i \u0111\u1ebfn ti\u1ebfp th\u1ecb. L\u1ef1a ch\u1ecdn m\u00e0u s\u1eafc th\u01b0\u01a1ng hi\u1ec7u m\u1ed9t c\u00e1ch kh\u00f4n ngoan c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1ch m\u1ecdi ng\u01b0\u1eddi nh\u00ecn nh\u1eadn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Tr\u00ean th\u1ef1c t\u1ebf, s\u1eed d\u1ee5ng m\u00e0u ch\u1eef k\u00fd c\u00f3 th\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u l\u00ean \u0111\u1ebfn 80%.<\/p>\n

        M\u00e0u s\u1eafc c\u00f3 m\u1ed9t c\u00e1ch ri\u00eang khi\u1ebfn b\u1ea1n c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng c\u1ea3m x\u00fac nh\u1ea5t \u0111\u1ecbnh. V\u00ec nh\u1eefng l\u00fd do t\u01b0\u01a1ng t\u1ef1 m\u00e0 khi m\u00e0u s\u1eafc \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn trong ti\u1ebfp th\u1ecb, ch\u00fang c\u00f3 th\u1ec3 c\u00f3 t\u00e1c \u0111\u1ed9ng m\u1ea1nh m\u1ebd \u0111\u1ebfn nh\u1eefng g\u00ec ng\u01b0\u1eddi ti\u00eau d\u00f9ng li\u00ean k\u1ebft v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n \u0111ang suy ngh\u0129 v\u1ec1 h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u v\u00e0 c\u00e1ch b\u1ea1n mu\u1ed1n \u0111\u1ea1i di\u1ec7n cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u00e0u s\u1eafc ph\u00f9 h\u1ee3p \u0111\u1ec3 nang cao h\u00ecnh \u1ea3nh \u0111\u1ea1i di\u1ec7n cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh.<\/p>\n

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          \u1ea4n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean quan tr\u1ecdng \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n<\/strong><\/h3>\n<\/li>\n<\/ol>\n

          Ph\u1ea3i m\u1ea5t 1\/10 gi\u00e2y \u0111\u1ec3 h\u00ecnh th\u00e0nh \u1ea5n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u1ec1 ai \u0111\u00f3. Khi n\u00f3i \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, t\u1ed1t h\u01a1n h\u1ebft n\u00ean c\u1ea9n th\u1eadn. M\u1ecdi ng\u01b0\u1eddi s\u1ebd m\u1ea5t kho\u1ea3ng 0,05 gi\u00e2y \u0111\u1ec3 h\u00ecnh th\u00e0nh \u00fd ki\u1ebfn v\u1ec1 trang web c\u1ee7a b\u1ea1n.<\/p>\n

          N\u1ebfu b\u1ea1n c\u00f3 m\u1ed9t c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn ho\u1eb7c doanh nghi\u1ec7p c\u1ee7a b\u1ea1n t\u1ed3n t\u1ea1i tr\u1ef1c tuy\u1ebfn, \u0111\u00f3 l\u00e0 c\u00e1ch b\u1ea1n th\u1ec3 hi\u1ec7n b\u1ea3n th\u00e2n tr\u01b0\u1edbc m\u1ecdi ng\u01b0\u1eddi. N\u1ebfu b\u1ea1n kh\u00f4ng ch\u0103m s\u00f3c trang web c\u1ee7a m\u00ecnh, r\u1ea5t c\u00f3 th\u1ec3 b\u1ea1n \u0111ang l\u00e0m m\u1ea5t s\u1ef1 ch\u00fa \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

          Th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u<\/strong> ti\u1ebfp theo b\u1ea1n c\u1ea7n bi\u1ebft \u0111\u00f3 l\u00e0 t\u1ea1o \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng t\u1ed1t \u0111\u1ea7u ti\u00ean \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n tr\u01b0\u1edbc kh\u00e1ch h\u00e0ng.<\/p>\n

          V\u1eady b\u1ea1n, c\u00f3 th\u1ec3 l\u00e0m g\u00ec \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u1ea5n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh. \u0110\u1ec3 b\u1eaft \u0111\u1ea7u, h\u00e3y \u0111\u1ea3m b\u1ea3o b\u1ea1n ch\u1ecdn c\u1ea9n th\u1eadn m\u00e0u s\u1eafc, kho\u1ea3ng c\u00e1ch, ph\u00f4ng ch\u1eef, l\u01b0\u1ee3ng v\u0103n b\u1ea3n v\u00e0 c\u1ea5u tr\u00fac. Suy ngh\u0129 v\u1ec1 n\u1ed9i dung tr\u00ean trang web c\u1ee7a b\u1ea1n. N\u00f3 c\u00f3 \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a kh\u00f4ng? Hay l\u00e0 c\u00f3 ch\u1ed7 \u0111\u1ec3 c\u1ea3i thi\u1ec7n? B\u1ea1n c\u00f3 h\u00e0i l\u00f2ng v\u1edbi c\u00e1ch logo c\u1ee7a b\u1ea1n? B\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n h\u00ecnh \u1ea3nh tr\u00ean trang web c\u1ee7a m\u00ecnh?<\/p>\n

          C\u1ed1 g\u1eafng \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi c\u00f3 tr\u1ea3i nghi\u1ec7m tho\u1ea3i m\u00e1i khi h\u1ecd truy c\u1eadp trang web c\u1ee7a b\u1ea1n. Gi\u00fap h\u1ecd d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm nh\u1eefng g\u00ec b\u1ea1n cung c\u1ea5p. Tr\u00ecnh b\u00e0y cho h\u1ecd m\u1ed9t menu \u0111i\u1ec1u h\u01b0\u1edbng d\u1ec5 d\u00e0ng. \u0110\u1ea3m b\u1ea3o r\u1eb1ng th\u1eddi gian h\u1ecd d\u00e0nh cho tragn web c\u1ee7a b\u1ea1n m\u1ed9t th\u1eddi gian th\u00fa v\u1ecb.<\/p>\n

            \n
          1. \n

            T\u1ea7m quan tr\u1ecdng c\u1ee7a t\u00ednh nh\u1ea5t qu\u00e1n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u<\/strong><\/h3>\n<\/li>\n<\/ol>\n

            T\u00ednh nh\u1ea5t qu\u00e1n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c gi\u00e1 tr\u1ecb, h\u00ecnh \u1ea3nh v\u00e0 th\u00f4ng \u0111i\u1ec7p th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u1ea5t qu\u00e1n tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh. Kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 cao n\u00f3 khi m\u1ed9t doanh nghi\u1ec7p c\u00f3 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u nh\u1ea5t qu\u00e1n. Tr\u00ean th\u1ef1c t\u1ebf, s\u1ef1 tr\u00ecnh b\u00e0y nh\u1ea5t qu\u00e1n c\u1ee7a m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u \u0111\u00e3 gi\u00fap t\u0103ng doanh thu 33%.<\/p>\n

            Ng\u01b0\u1eddi ti\u00eau d\u00f9ng mu\u1ed1n bi\u1ebft doanh nghi\u1ec7p c\u1ee7a b\u1ea1n th\u00ec m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t l\u00e0 th\u00f4ng qua th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Gi\u1eef h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u nh\u1ea5t qu\u00e1n gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u1ecbnh v\u1ecb b\u1ea1n l\u00e0 m\u1ed9t doanh nghi\u1ec7p v\u00e0 gi\u00fap h\u1ecd nh\u1edb \u0111\u1ebfn b\u1ea1n ho\u1eb7c li\u00ean k\u1ebft v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n d\u1ec5 d\u00e0ng h\u01a1n. V\u1ecb tr\u00ed th\u1ee9c 5 trong c\u00e1c th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u<\/strong> \u0111\u00f3 l\u00e0 t\u1ea1o n\u00ean t\u00ednh nh\u1ea5t qu\u00e1n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

            Khi kh\u00e1ch h\u00e0ng bi\u1ebft \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, h\u1ecd s\u1ebd c\u00f3 th\u1ec3 tin t\u01b0\u1edfng v\u00e0o th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Gi\u1eef cho ti\u1ebfng n\u00f3i th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u1ea5t qu\u00e1n tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh mang l\u1ea1i cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m nh\u1ea5t qu\u00e1n v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Theo m\u1ed9t c\u00e1ch n\u00e0o \u0111\u00f3, h\u1ecd s\u1ebd bi\u1ebft v\u00e0 c\u1ea3m th\u1ea5y r\u1eb1ng th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n l\u00e0 \u0111\u00fang b\u1edfi v\u00ec b\u1ea1n \u0111ang g\u1eafn b\u00f3 v\u1edbi n\u00f3. B\u1eb1ng c\u00e1ch n\u00e0y, kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd nh\u1edb \u0111\u1ebfn b\u1ea1n. Khi h\u1ecd nh\u00ecn th\u1ea5y bi\u1ec3u tr\u01b0ng ho\u1eb7c th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, h\u1ecd s\u1ebd bi\u1ebft \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra v\u00e0 c\u1ea3m nh\u1eadn. \u0110\u1ec3 t\u1ea1o ra m\u1ed9t b\u1ea3n s\u1eafc c\u00f3 li\u00ean quan, b\u1ea1n kh\u00f4ng th\u1ec3 b\u1ecf qua t\u00ednh nh\u1ea5t qu\u00e1n c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

            C\u00f3 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh s\u1ebd kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n c\u01a1 h\u1ed9i c\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1edbi m\u00e0 c\u00f2n t\u0103ng \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean v\u00e0 cung c\u1ea5p cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n m\u1ed9t h\u01b0\u1edbng \u0111i th\u1ed1ng nh\u1ea5t. \u0110\u1ec3 b\u1ea1n th\u00e0nh c\u00f4ng trong vi\u1ec7c x\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh, b\u1ea1n c\u1ea7n hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. V\u00e0 khi l\u00e0m nh\u01b0 v\u1eady, b\u1ea1n c\u1ea7n ph\u1ea3i nh\u00e2n b\u1ea3n h\u00f3a th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh. B\u1ea1n c\u1ea7n ngh\u0129 v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh nh\u01b0 m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 m\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 li\u00ean quan v\u00e0 nh\u1eadn d\u1ea1ng.<\/p>\n

            …Xem ti\u1ebfp n\u1ed9i dung trong b\u00e0i vi\u1ebft <\/em>10 th\u1ed1ng k\u00ea v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n c\u1ea7n bi\u1ebft! \u2013 Ph\u1ea7n 2<\/a>.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

            Th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n \u0111\u1ecbnh h\u00ecnh doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 c\u00e1ch m\u1ecdi ng\u01b0\u1eddi xem n\u00f3. V\u00e0 c\u00f3 r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 h\u00ecnh th\u00e0nh n\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n \u0111ang t\u00f2 m\u00f2 v\u1ec1 l\u00fd do t\u1ea1i sao th\u01b0\u01a1ng hi\u1ec7u l\u1ea1i quan tr\u1ecdng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ngh\u0129 g\u00ec v\u1ec1 n\u00f3. H\u00e3y c\u00f9ng…<\/p>","protected":false},"author":1,"featured_media":19358,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thuong-hieu"],"_links":{"self":[{"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/posts\/509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/comments?post=509"}],"version-history":[{"count":0,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/posts\/509\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/media\/19358"}],"wp:attachment":[{"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/media?parent=509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/categories?post=509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/igc.vn\/vi\/wp-json\/wp\/v2\/tags?post=509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}